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SHIPPING POLICY

Chloe Atelier

FREE Shipping
No minimum order

Order Timeline

1. Order Placed
Immediately

2. Processing
1–3 business days

3. Dispatch
After processing

4. Delivery
8–12 business days

DELIVERY TIMES

Below you will find the average delivery times for all our orders:

Stage Timeframe
Order Processing 1–3 business days (may take longer if the order is placed on a Friday evening or during the weekend)
Estimated Delivery 8–12 business days after dispatch

HOW TO PLACE AN ORDER

Ordering from Chloe Atelier is as simple as possible. Follow the steps below:

1. Product

Go to the product page and add the desired item to your cart by clicking the black “Add to Cart” button. Make sure you have selected the correct variants.

2. Checkout

Click “Proceed to Checkout”. On the information page, enter the correct shipping address details. Once completed correctly, click “Continue to Shipping”.

3. Review

On the Shipping page, verify the address details entered. It will also state that all shipping is completely free. Click “Proceed to Payment”.

4. Payment

Select your preferred payment method. All payments are encrypted via SSL — you can always count on a secure payment environment.

5. Confirmation

Click “Complete Order” and you will be redirected to your selected payment method. Follow the instructions to complete the payment. If you experience any issues, please contact us.

PAYMENT METHODS

At Chloe Atelier, all payment methods are encrypted via SSL, which means you can always rely on a secure payment environment.

Credit Card
AMEX · Mastercard · Maestro · Visa

PayPal
PayPal Account

EPS
Electronic Payment

Sofort
Instant Bank Transfer

SSL
All payments encrypted

SHIPPING COSTS

We cover the shipping costs on all orders.
All our products are delivered directly to your door, completely free of charge. No minimum order value is required.

ORDER DISPATCH

Found the perfect look or accessory on our website? We want you to enjoy it as quickly as possible! That is why we ensure your order is processed and shipped as fast as possible.

To offer fair prices on our products, we choose to collect orders in larger quantities and ship them together once the minimum required quantity has been reached. We appreciate your understanding and willingness to help us create a better and more sustainable world.

Note: Like many other online stores, we are currently experiencing a high volume of orders and delays may occur. Please take this into consideration when placing your order. We will do everything possible to ship your order as quickly as possible.